Can I cancel or change my order after it has been placed?

Asked a year ago
Once an order has been placed on DirectBicycleParts.com, it cannot be canceled or changed. We strive to process and ship orders as quickly as possible, which means once the order is placed, it enters our automated system for processing. This ensures efficient and prompt delivery of your items. Therefore, we are unable to accommodate any cancellations or modifications once the order has been submitted. We encourage customers to carefully review their order details before finalizing their purchase. If you no longer need the items, we suggest refusing the delivery as the packages cannot be returned once shipped. If you have any further questions or concerns, please contact our customer service team, and we will be happy to assist you.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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