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Dermalogica.com Customer FAQ

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What is Dermalogica.com's Phone Number?

The question we are asked most often is about how to talk to Dermalogica.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Dermalogica.com Customer Questions

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Testing and Safety

Are Dermalogica products tested on animals?

Dermalogica prioritizes ethical practices by not conducting animal testing for their products. They utilize alternative methods...
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Where can I find information on skincare consultations?

To gather information about skincare consultations, visiting the official Dermalogica website is recommended. It provides...
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Product Information

What skin concerns does Dermalogica address?

Dermalogica effectively addresses numerous skin issues, such as acne, signs of aging, dryness, sensitivity, and...
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Are Dermalogica products suitable for sensitive skin?

Dermalogica provides a variety of products specifically formulated for sensitive skin, focusing on gentle yet effective...
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Do Dermalogica products contain any harmful chemicals?

Dermalogica products are designed to promote skin health by avoiding harmful chemicals like artificial fragrances and sulfates....
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Are Dermalogica products safe to use during pregnancy?

Dermalogica does not explicitly state whether their products are safe during pregnancy, as reactions can differ among...
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Are there specific products recommended for men's skin?

Dermalogica offers several products specifically designed for men's skin, addressing unique needs like oiliness, thickness, and...
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Purchasing and Shipping

Where can I purchase Dermalogica products?

Dermalogica products are available for purchase on their official website, authorized spas, salons, and beauty stores, both...
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What is the Dermalogica return policy?

Dermalogica's return policy allows for returns within thirty days of delivery for customer satisfaction, requiring products to...
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What are the shipping options and costs?

Dermalogica.com commonly provides multiple shipping options, including free standard shipping on qualifying orders. Customers...
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Do you offer international shipping?

Dermalogica.com does provide international shipping to select countries, allowing customers outside the US to purchase their...
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Usage Guidance

Can I use multiple Dermalogica products together?

Using multiple Dermalogica products together is encouraged as they are designed to work well in unison. When layering, start...
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How often should I use Dermalogica products for best results?

The frequency of using Dermalogica products varies based on skin type and specific concerns. A consistent routine is...
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What is the shelf life of Dermalogica products?

Dermalogica products generally last two to three years unopened, while opened products are best used within six to twelve...
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