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Decoratorfountains.com Customer FAQ

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The question we are asked most often is about how to talk to Decoratorfountains.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Decoratorfountains.com Customer Questions

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Materials and Design

What materials are the fountains made of?

Decoratorfountains.com features fountains made from various materials, including cast stone for durability, lightweight resin...
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Can I customize the color or finish of the fountain?

Decoratorfountains.com has a range of fountains in various styles and finishes, though options for custom colors or finishes...
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What are the dimensions of the fountains?

The dimensions of fountains at Decoratorfountains.com vary widely by design, with options ranging from small indoor models to...
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Usage and Installation

Are the fountains suitable for outdoor use?

Decoratorfountains.com provides a variety of fountains meant for outdoor use, constructed from durable materials like stone,...
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Do the fountains require any special installation?

Fountains from Decoratorfountains.com usually need standard installation, with specific requirements varying by type. Most...
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Can I use my own pump with the fountain?

When using a fountain from Decoratorfountains.com, it is crucial to consider pump compatibility. Decorative fountains typically...
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Warranty and Support

Do the fountains come with a warranty?

Decorator Fountains typically provides warranties for their products, which can vary by fountain type and materials. These...
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Can I order replacement parts for my fountain?

Decoratorfountains.com generally provides replacement parts for various fountain models, including common items like pumps and...
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Accessories and Features

Are the fountains energy-efficient?

Many fountains from Decoratorfountains.com are designed with energy efficiency in mind, featuring energy-saving pumps and LED...
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Do the fountains come with additional accessories, like lights or remote controls?

Decoratorfountains.com features fountains that may include extras like lights and remote controls, depending on the model....
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Shipping and Returns

What is the shipping and return policy?

Decoratorfountains.com provides various shipping methods tailored to customer needs, with processing time depending on the...
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Are there any discounts or promotions available?

Decoratorfountains.com frequently provides discounts and promotions, which can change depending on the season or events....
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Maintenance and Care

What is the assembly process for the fountains?

The assembly process for fountains varies by design and materials but generally includes unpacking components, positioning the...
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How do I maintain my fountain?

To ensure your fountain remains in good condition, regular cleaning is vital, requiring monthly attention to remove dirt and...
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Are there specific care instructions for outdoor fountains?

Outdoor fountain care requires regular cleaning to remove debris, use of distilled water to manage mineral buildup, and...
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