What is the shipping and return policy?

Our shipping and return policy at Decoratorfountains.com is designed to provide a convenient and hassle-free experience for our customers. We offer free shipping on all orders within the continental United States. For international orders, shipping rates may apply. Upon placing an order, we strive to process and ship it within 1-2 business days. Delivery times vary depending on the location, but typically range between 3-7 business days. If you receive a damaged or defective fountain, please contact our customer service team within 48 hours of delivery to initiate a return or exchange. We also accept returns for non-damaged items within 30 days of the purchase date, subject to a restocking fee. To initiate a return or learn more about our shipping and return policy, please visit our website or contact our customer service team. Your satisfaction is our priority, and we aim to resolve any issues promptly and efficiently.