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Dealyard.com Customer FAQ

Top Answers & How-to Guides

What is Dealyard.com's Phone Number?

The question we are asked most often is about how to talk to Dealyard.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Dealyard.com Customer Questions

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Order Tracking

How do I track my order?

Tracking an order from Dealyard.com is simple. Customers typically receive a confirmation email with their order number and...
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Can I cancel my order?

Dealyard.com allows order cancellations depending on specific conditions, typically if the order is still pending and not...
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Can I change my shipping address after placing an order?

After placing an order at Dealyard.com, it is often possible to modify the shipping address within a limited period, but...
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What should I do if an item I ordered is out of stock?

When an item from Dealyard.com is out of stock, customers should check their order confirmation and the website for updates on...
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Promotions and Subscriptions

How do I unsubscribe from your newsletter?

To unsubscribe from Dealyard's newsletter, locate the unsubscribe link in the email, which will guide you through the process....
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How can I find deals or promotions on Dealyard.com?

To discover deals on Dealyard.com, users should regularly check the homepage for highlighted promotions and visit the "Deals"...
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Can I set up a recurring order for certain items on Dealyard.com?

At this time, Dealyard.com does not support a dedicated feature for setting up recurring orders. Customers can manually reorder...
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Returns and Refunds

What is your return policy?

Dealyard.com allows returns within about thirty days of delivery, provided items are unused and in original packaging....
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What if I receive a damaged or defective item?

If an item arrives damaged or defective from Dealyard.com, inspect it upon delivery and photograph any issues for...
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What is the process for returning an unwanted item to Dealyard.com?

Returning an unwanted item to Dealyard.com involves checking the return policy, confirming item eligibility, obtaining the...
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Shipping Information

How long does shipping take?

Shipping times with Dealyard.com depend on the chosen shipping method, destination, and processing time. Typically, shipping...
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Do you offer international shipping?

Dealyard.com does offer international shipping for certain products, primarily focusing on U.S. orders. The eligibility for...
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Product Authenticity and Availability

Are the products on Dealyard.com authentic?

Dealyard.com generally prioritizes authenticity and aims to feature reputable brands in its product offerings. Customers should...
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Do you offer gift wrapping?

Dealyard.com typically does not provide gift wrapping services, but offers many products suitable for gifts. Customers can...
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Payment and Pricing

What payment methods do you accept?

Dealyard.com accepts various payment methods, including major credit cards like Visa, MasterCard, American Express, and...
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Do you offer price matching for products on Dealyard.com?

Dealyard.com does not officially promote a price matching policy. Prices can differ due to several reasons like market changes...
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