What if I receive a damaged or defective item?

Asked a year ago
If you happen to receive a damaged or defective item from us, we sincerely apologize for any inconvenience caused. At Dealyard.com, we strive to ensure that all products are of high quality and meet our customers' expectations. In such cases, we offer a hassle-free return policy to resolve the issue for you promptly. Simply contact our customer service within 48 hours of receiving the item to report the damage or defect. Our team will guide you through the return process and provide you with a prepaid return label. Once we receive the item back, we will thoroughly inspect it and either replace the item or issue a refund, depending on your preference. Your satisfaction is our top priority, and we are committed to resolving any issues with damaged or defective items swiftly and satisfactorily.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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