What is DESA International's return policy?

DESA International’s return policy is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may return it within 30 days of the purchase date. A valid receipt is required for all returns. Items must be in their original condition and packaging, accompanied by all accessories and components. Returns will be refunded in the original form of payment, excluding shipping fees. However, please note that certain products are non-refundable, including clearance items and special orders. Additionally, any damaged or defective items will be eligible for a replacement or repair within the manufacturer's warranty period. For further details or assistance with returns, please contact our customer service team.