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Cosi, Inc. Customer FAQ

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Recent Cosi, Inc. Customer Questions

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Menu Options

Do you offer vegan or vegetarian options?

Cosi, Inc. offers an array of vegan and vegetarian selections, including fresh salads, sandwiches, and soups. While they...
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Do you have gluten-free options for customers with dietary restrictions?

Cosi, Inc. offers gluten-free choices, including sandwiches and salads, though options may differ by location. Their soups and...
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Do you have a kid's menu?

Cosi offers a kid's menu with smaller portions of popular items such as sandwiches, soups, and salads designed for children....
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Are there seasonal menu items I should know about?

Cosi, Inc. regularly features seasonal menu items that highlight fresh, seasonal ingredients throughout the year. Each season...
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Are there any collaborations with local farms for sourcing ingredients?

Cosi, Inc. emphasizes quality ingredients and may collaborate with local farms to source fresh produce, though partnerships can...
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Catering Services

Do you offer catering services?

Cosi, Inc. does provide catering options for events of any size, featuring a variety of sandwiches, salads, soups, and...
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Can I order in bulk for events or parties?

Cosi, Inc. provides catering and bulk order options tailored for events and parties, featuring sandwiches, salads, baked goods,...
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What types of catering options are available through Cosi?

Cosi provides a range of catering services tailored for various occasions, featuring freshly prepared food like sandwiches,...
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Ordering and Payment

Can I order online or through a mobile app?

Cosi, Inc. offers online ordering and a mobile app for convenience, allowing customers to customize orders and select pickup...
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What payment methods are accepted?

Cosi, Inc. generally accepts various payment methods, including major credit and debit cards, mobile payments like Apple Pay...
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What are the options for online ordering?

Cosi, Inc. provides various online ordering options through their official website, where customers can customize their orders...
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Loyalty and Rewards

Is there a Cosi, Inc. rewards or loyalty program?

Cosi, Inc. has a "Cosi Rewards" program that allows customers to earn points for purchases, redeemable for discounts or menu...
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How do I participate in Cosi's rewards program?

To join Cosi's rewards program, customers should register on the Cosi website or app to create an account. Participants earn...
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Dietary Modifications

Can I make modifications or substitutions to my order?

Cosi allows customers to adjust their orders, offering flexibility for personal preferences or dietary needs. Modifications can...
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What nutritional information is available for your menu items?

Cosi, Inc. shares a variety of nutritional information for its menu items, including calorie counts and dietary components,...
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What should I do if I have a food allergy when ordering?

When ordering at Cosi, individuals with food allergies should communicate their needs to the staff, review ingredients for...
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Customer Feedback and Support

What is the best way to provide feedback on my experience at Cosi?

To share feedback on your Cosi experience, visiting their official website is advisable, as it typically includes a feedback...
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How does Cosi handle customer complaints?

Cosi, Inc. values customer feedback and encourages guests to voice their complaints to restaurant staff for immediate...
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