Can I exchange an item?

Yes, Coolibar offers an exchange policy to ensure customer satisfaction. If you are unhappy with your purchase or need a different size, you can easily exchange the item. The exchange process is straightforward – simply reach out to our customer service team within 30 days of receiving the product. Our friendly representatives will guide you through the exchange procedure and provide you with a return label. Once we receive the item in its original condition, we will promptly process the exchange, sending you the replacement size or a different product of your choice. Please note that exchanges are subject to availability. We strive to make every customer's experience positive and hassle-free, and our exchange policy is designed to offer flexibility and convenience.