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Controllerchaos.com Customer FAQ

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What is Controllerchaos.com's Phone Number?

The question we are asked most often is about how to talk to Controllerchaos.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Controllerchaos.com Customer Questions

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Order Tracking

How can I track my order?

To track an order with Controller Chaos, customers receive a tracking number via email after shipping. This number allows them...
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Can I cancel or modify my order after it has been placed?

Once an order is made on Controllerchaos.com, cancelling or changing it depends on its status. Quick action may allow changes...
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Customization Options

What types of controllers are available for customization?

Controller Chaos provides a variety of customizable controllers for major gaming consoles, including PlayStation 4 and 5, Xbox...
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Can I send in my own controller to be customized?

Controllerchaos.com mainly focuses on customizing their own controllers, though they might occasionally accept customer-owned...
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Can I choose a specific design or theme for my controller?

Controllerchaos.com offers extensive customization options for video game controllers, allowing you to select specific designs,...
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Are there any additional fees for customization options?

Controllerchaos.com provides several customization options that may involve additional charges, which are based on the specific...
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Can I see a preview of my customized controller before it is made?

Controllerchaos.com provides a customization tool that enables customers to preview their personalized controllers before...
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Customization Process

How long does it take to customize a controller?

The duration for customizing a controller at Controllerchaos.com can differ depending on the design's complexity and feature...
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Are the customized controllers covered by any warranty?

Controller Chaos provides a warranty on their custom controllers, covering defects in materials and workmanship but excluding...
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What should I do if my customized controller is defective?

If a customized controller from Controllerchaos.com is defective, first check the website's warranty and return policy. Minor...
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What materials are used for the customized controllers?

Controller Chaos employs a range of materials for their customized controllers, focusing on high-grade, durable plastic for...
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Payment and Shipping

What payment methods are accepted on Controllerchaos.com?

Controllerchaos.com provides various payment options to suit customer needs, including major credit cards and online systems...
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Do you ship internationally?

Controllerchaos.com does provide international shipping services worldwide. Users should review the website for eligible...
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Return and Age Policy

What is the return policy for customized controllers?

Controller Chaos has a return policy for customized controllers indicating they are typically non-returnable unless defective...
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Are there any age restrictions for ordering customized controllers?

Controller Chaos does not specify age restrictions for ordering customized controllers, but it is wise for minors to have...
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