What should I do if my customized controller is defective?

If you find that your customized controller from Controllerchaos.com is defective, the first step is to carefully review the warranty and return policy provided on the website. Most products usually come with a certain warranty period during which defects can be addressed. The next step is to assess the nature of the defect. If it is a minor issue, such as a cosmetic concern or a minor functionality problem, you might consider troubleshooting by following any guidelines that may be provided in the user manual or on the website. However, if the defect is significant and affects the controller's overall functionality, it is advisable to initiate a return or exchange process. To do this, visit the relevant section of the Controller Chaos website to find instructions on how to proceed with returns or exchanges. This may involve filling out a return authorization form or providing specific details regarding the defect. It is imperative to keep all original packaging and documentation as they might be required for the return process. Should you need further clarification or guidance, you can look for contact information on the Controllerchaos.com website to reach out for assistance. Always remember to document any correspondence related to the issue for your records.