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Condor Airlines Customer FAQ

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What is Condor Airlines's Phone Number?

The question we are asked most often is about how to talk to Condor Airlines customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Condor Airlines Customer Questions

My booking reference is XLFVCR, at FRA, layover time 1hr and 10 minutes. I am worried 1hr 10min layover at FRA is enough.

We recommend checking your airport's guidelines and transit requirements. Generally, a layover time of 1 hour and 10 minutes at Frankfurt Airport (FRA) is usually sufficient for international flights, but it may depend on factors such as arrival and departure gates, whether you need to go through security or customs, and the specific airlines involved. It’s best to remain updated on your flight status for any potential changes.
Asked Sep 2, 2025 6:22 AM

What aircraft does Condor use for Condor DE2063 from LAS to FRA?

Condor typically utilizes either the Boeing 767-300ER or Airbus A330-200 for long-haul flights such as the DE2063 from Las Vegas (LAS) to Frankfurt (FRA). However, please note that airlines may change equipment due to operational needs or requirements. The specific aircraft type for a particular flight can be verified at the time of booking or closer to the departure date.
Asked Apr 5, 2024 9:40 PM

How do I charge my phone, tablet flying Condor DE2063 from LAS to FRA?

Many seats on Condor long-haul flights have USB ports where you can charge small electronic devices like smartphones and tablets. The seats typically have a small USB port located either in the armrest or just below the in-seat television. Please remember to bring your own charging cable. However, not all aircrafts may have these features, so it's always good to have your devices fully charged before the flight. Please also note that usage of electronic devices is subject to the airline's safety guidelines and instructions at all times.
Asked Apr 5, 2024 9:37 PM

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Trip Information

How Do I Find My Trip Itinerary with Condor Airlines?

This article outlines how to make your booking on Condor Airlines, and how you can find out flight itinerary details prior to...

What is the cancellation policy for flights with Condor Airlines?

Condor Airlines' cancellation policy varies by fare type and ticket conditions, typically involving fees based on when the...

Can I upgrade my seat on a Condor Airlines flight?

Condor Airlines provides options for seat upgrades based on fare type and availability. Passengers may upgrade during booking,...

Baggage and Pets

What is the baggage allowance for Condor Airlines?

Condor Airlines has specific baggage policies that depend on the fare type and destination. Typically, economy class allows one...

Can I bring my pet on board with Condor Airlines?

Condor Airlines permits pets like dogs and cats to travel in the cabin under specific conditions, including size, weight, and...

Are there any restrictions on the items I can bring on board with Condor Airlines?

Condor Airlines has specific guidelines regarding carry-on items to ensure safety and compliance with aviation standards....

Payment and Fees

What are the payment options accepted by Condor Airlines?

Condor Airlines provides a range of payment methods including major credit cards like Visa, MasterCard, and American Express....

Are there any additional fees for changing my flight with Condor Airlines?

Condor Airlines has varying fees for flight changes based on ticket type and the nature of the change. Typically, there may be...

Assistance and Accommodations

Can I request special assistance or accommodations with Condor Airlines?

Condor Airlines provides special assistance and accommodations for passengers requiring additional support during travel. It is...

Are there any age restrictions for children traveling alone on Condor Airlines?

Condor Airlines has specific rules for unaccompanied minors, allowing children aged six to eleven to travel alone with special...

Loyalty and Entertainment

What is the mileage program or loyalty program offered by Condor Airlines?

Condor Airlines features a loyalty program called "Condor Flugpremium," rewarding frequent travelers with benefits like earning...

Does Condor Airlines offer in-flight entertainment?

Condor Airlines generally provides a variety of in-flight entertainment, including movies, TV shows, and music accessible via...
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Condor Airlines issues reported to GetHuman
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