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Colonialcandle.com Customer FAQ

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What is Colonialcandle.com's Phone Number?

The question we are asked most often is about how to talk to Colonialcandle.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Colonialcandle.com Customer Questions

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Order and Shipping

How long does it take for my order to ship?

Shipping times for orders from Colonial Candle vary based on shipping method, destination, and order volume. Standard shipping...
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Can I track my order?

Customers can track their orders from Colonialcandle.com once shipped, as tracking information is provided. This information is...
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Do you offer international shipping?

Colonialcandle.com provides international shipping, allowing customers outside the United States to access its products....
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Returns and Policies

What is your return policy?

Colonial Candle generally allows returns within a specific timeframe if products are unopened and in original condition....
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Do you offer wholesale options?

Colonial Candle provides wholesale opportunities for businesses wanting to buy in bulk, which is advantageous for retailers or...
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Product Information

What is the burning time of your candles?

The burn time of Colonial Candle products varies by type and size, with larger candles lasting longer. Jar candles typically...
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Are your candles made with natural ingredients?

Colonial Candle products are known for their quality, often using paraffin or blended waxes, while also offering options made...
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Can I customize my candle order?

Colonialcandle.com provides a selection of candles with some customization options, like choosing scents and container styles....
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What scents are available?

Colonialcandle.com features a diverse selection of fragrances including fresh linen, pumpkin spice, citrus, floral options like...
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Are your candles safe to burn around pets?

Colonial Candle products prioritize safety, but pet owners should remain cautious when burning candles. Pets may react...
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Payment and Gift Options

What payment methods do you accept?

Colonialcandle.com offers several payment options including major credit cards like Visa, MasterCard, American Express, and...
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Do you offer gift wrapping?

Colonialcandle.com offers gift wrapping services that provide a stylish presentation for your purchases. During checkout,...
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