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Colonialcandle.com Customer FAQ

Top Answers & How-to Guides

What is Colonialcandle.com's Phone Number?

The question we are asked most often is about how to talk to Colonialcandle.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer wholesale options?

Yes, Colonial Candle offers wholesale options to retailers and businesses interested in reselling our products. We pride ourselves...
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Shipping and Tracking

How long does it take for my order to ship?

At ColonialCandle.com, we strive to ship out your order as quickly as possible. Once you have placed your order, it typically takes...
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Can I track my order?

Yes, you can track your order on Colonialcandle.com. Once your order has been shipped, you will receive a confirmation email with a...
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Do you offer international shipping?

Yes, Colonial Candle offers international shipping! We understand that our customers come from all around the world and we want to...
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Returns and Policies

What is your return policy?

Our return policy at ColonialCandle.com is designed to ensure customer satisfaction. If for any reason you are not completely happy...
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Product Information

What is the burning time of your candles?

The burning time of our candles varies depending on the size and type of candle. Our smaller votive candles typically burn for approximately...
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Are your candles made with natural ingredients?

Yes, our candles are made with natural ingredients. At Colonial Candle, we believe in using only the finest materials to create our...
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What scents are available?

At Colonial Candle, we pride ourselves on offering a wide range of delightful scents to suit every preference. Our scent collection...
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Are your candles safe to burn around pets?

Yes, our candles are safe to burn around pets. At Colonial Candle, we prioritize the safety of both our customers and their furry friends....
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Customization Options

Can I customize my candle order?

Yes, you can customize your candle order at Colonial Candle. We offer a variety of options to personalize your candles according to...
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Payment Methods

What payment methods do you accept?

At Colonialcandle.com, we understand the importance of convenience for our customers, which is why we offer a variety of secure payment...
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Gift Options

Do you offer gift wrapping?

Yes, we offer gift wrapping services for our products. Whether you're purchasing candles for yourself or as a present for others, our...
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Wholesale Inquiries

Do you offer wholesale options?

Yes, Colonial Candle offers wholesale options to retailers and businesses interested in reselling our products. We pride ourselves...
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Help me with my Colonialcandle.com customer service issue

Ask any question you have about Colonialcandle.com customer service. We will do our best to get you answers right away.
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