What should I do if I forgot my online banking password?

If the password for Coastal Credit Union online banking has been forgotten, the usual next step is to use the password reset or forgot password option on the login page. That process typically asks for identifying details such as a username, account information, or a one time verification code so the account can be confirmed before a new password is created. It is best to choose a new password that is strong and not used on other websites. A mix of letters, numbers, and symbols is generally safer, along with something that is easy for the account holder to remember but hard for others to guess. If the reset process does not work, the current web page may list other ways to get help, such as a secure message option or support hours. It can also be useful to make sure the browser is up to date, cookies are enabled, and no password manager is autofilling an old saved password by mistake. If there are repeated failed login attempts, the account may temporarily lock for protection. In that case, waiting a short time and trying the reset process again is often the safest approach.