How do I deposit a check using mobile deposit?
To deposit a check using mobile deposit with Coastal Credit Union, the usual process is to use its mobile banking app, select the deposit option, and follow the prompts to capture images of the front and back of the check. The check should be endorsed exactly as required by the app instructions, often with a signature and any wording that indicates it is for mobile deposit only. Good lighting and a dark, plain background help the app read the images correctly.
Before submitting, it is important to make sure the full check is visible in both photos, with all corners included, and that the amount entered matches the amount on the check. After you submit the deposit, the app should provide a confirmation and an expected processing time. You should keep the paper check in a safe place until the deposit has been fully posted, then destroy it according to the instructions on the app or current web page.
If a check is not accepted, common reasons include poor image quality, missing endorsement, an amount mismatch, or a check type that is not eligible for mobile deposit. The current web page may also show any limits, cutoff times, or specific eligibility rules for Coastal Credit Union mobile deposit.
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