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Can I return or exchange items purchased with a gift card?

Asked 2 years ago
Yes, items purchased with a gift card can typically be returned or exchanged, depending on the specific return policy set by Coach. When returning an item that was bought with a gift card, the refund is generally issued back to the same gift card that was used for the original purchase, unless the gift card has expired. It is important to know that the return period is usually determined by the initial purchase date, so it is advisable to ensure that the item is returned within the given timeframe. Items must be in their original condition with all tags attached to be eligible for a full refund or exchange. Coach at times may offer promotions or sales, and the return policy may differ slightly during such events, so it is wise to review the specific guidelines on the Coach website. This information will give you all the details you need regarding the timeframes and conditions for returns or exchanges. For the most accurate and up-to-date information, consider checking the current web page dedicated to the return policy or contacting customer service directly through their official channels.
Answered Jul 27th 2025

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