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Can I change or cancel my reservation?

Asked 2 years ago
Shortline Bus, Coach USA offers customers the flexibility to change or cancel their reservations, but the specific terms and conditions can vary depending on the type of fare purchased. Generally, customers are advised to review the fare policy associated with their ticket, as this will provide important details regarding any changes or cancellations. In many cases, standard fares may allow for changes or cancellations with a possible fee, while promotional or non-refundable fares may have more restrictive policies. It is important for customers to check the original confirmation email, as it usually contains the relevant information on how to proceed with changes or cancellations. Additionally, accurate and timely adjustments are typically encouraged, especially as travel dates approach. For the most current information about the process, fees, and any associated deadlines, it is advisable to refer to the official website of Shortline Bus, Coach USA. The website provides up-to-date policies and instructions that customers will find useful when considering changes or cancellations for their reservations.
Answered Jul 23rd 2025

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