How Do I Download Webex?
The process of downloading software can be quite challenging hence warranting the need for easy-to-follow guides like the one above. GetHuman strives to help consumers solve their service issues independently or with the help or customer care. We are a client-centered company that provides a platform whereby the clients of big companies such as Webex can share their service issues and experiences.
In the modern world, businesses or individuals can have meetings regardless of the location of team members. Gone are the days when you have to physically show up in a conference room to hold or attend a meeting. And with multiple businesses transitioning to engaging in online operations (including routine appointments), you get to save up on time and resources. This is only possible due to the efforts of technology development companies such as Cisco Webex.
Known initially as WebEx and taken over by Cisco Systems, Cisco Webex is an American corporation that produces and sells video and web conferencing applications.
The corporation provides enterprise solutions for online meetings, webinars, and screen share. The software products that the company produces include Webex Meetings, Teams, Connect, and WebOffice as well as Training, Support Event, and Sales Center.
To use the Webex application, you can choose to either use the company's website or download the app on your PC. In the guide below, we'll give you the steps to take to download the desktop application.
The detailed steps
The Webex desktop application allows users to begin meetings without going to the company's web page. It also enables the scheduling of meetings via Microsoft Outlook. For the installation of the Webex app, you ought to have administrative privileges on your PC. To begin the download process:
- Launch the official Webex website on your computer
- Click on the Sign-in icon towards the top right of the home screen, choose Webex Meetings, and key in your email address and password to login to your account
- Tap on Solutions from the top left of the screen, and a drop-down menu will appear
- Choose the Download icon
- You should now see the Cisco Webex Meetings Desktop App
- Tap the Download for Windows link and follow the system prompts to install the program
Other than the above steps, you can also find the application in Apple and Google Play Store. However, if you're still unable to download the software or need assistance with the process, you can always contact the customer service department.
The alternatives; customer care help
Cisco Webex offers client service assistance in two ways:
- Phone number
The first option you can use to reach out to the service team is via phone call. The company allows customers to call toll-free and request help with their service issues. Communicating with a live human via phone call will enable you to manage and control the conversation flow.
Here, you can address your download problem and any other issue you may have regarding the software, and the agent on call will assist you there and then. Additionally, the personnel may offer relevant tips for future use, including ways of tackling specific problems.
2. Online help pages
Another way of seeking customer service help is via the online help desk, customer FAQ, and forum. The web platform enables customers to dig through multiple help topics, select one that resonates with the issue at hand, and communicate with an agent via chat. After stating your problem, the staff member will attempt to solve your case from their end or walk you through the steps. And with the written communication record, you can refer to the conversation in the future in case you face a similar problem.
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