What is your return policy?

At Chiasso.com, we understand that sometimes returns may be necessary. Our return policy is designed to make the process as hassle-free as possible. We offer a 30-day return policy from the date of purchase for most products. Items must be in their original condition and packaging to be eligible for a refund or exchange. Please note that some items, such as personalized or clearance items, may not be eligible for return. To initiate a return, simply contact our customer service team, and they will guide you through the process. Returns may be subject to a restocking fee, and shipping charges are non-refundable. For more detailed information, including our full return policy, please visit our website or reach out to our customer service team. Your satisfaction is our top priority, and we strive to provide exceptional customer service throughout the return process.