Can I cancel or change my order?

Asked 6 months ago
Yes, you can cancel or change your order on Chiasso.com. However, it is important to note that they have a fast shipping process, so you need to act quickly if you wish to make any modifications. For cancellations, you should contact their customer service team as soon as possible, preferably within 24 hours of placing your order. Changes to your order, such as address updates or item substitutions, may also be possible by reaching out to customer service. They will do their best to accommodate your request, but keep in mind that once an order has already been shipped or processed, cancellations or changes may not be feasible. Therefore, it is advised to review your order carefully before finalizing it.
Answered Nov 2, 2023

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