What is your return policy?

Our return policy at Charles Tyrwhitt ensures customer satisfaction. We offer a hassle-free return policy, allowing customers to return any items within 6 months for a full refund or exchange. Whether the item is unworn, unwashed, or in its original condition, we accept returns with the original tags attached. For customers in the United States, returns are free with our prepaid shipping label. For international customers, the return shipping cost is the responsibility of the customer, unless the item is defective or an error was made on our part. We strive to make the return process as simple and convenient as possible, aiming to provide the highest level of customer service.