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Casual Male Customer FAQ

Top Answers & How-to Guides

What is Casual Male's Phone Number?

The question we are asked most often is about how to talk to Casual Male customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I unsubscribe from your mailing list?

To unsubscribe from the mailing list of Casual Male, look for the "unsubscribe" link at the bottom of their emails. Clicking it...

Are there any loyalty or rewards programs available?

Casual Male has a rewards program that allows shoppers to earn points on purchases for discounts and special deals, fostering...
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Recent Casual Male Customer Questions

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Account Management

How do I unsubscribe from your mailing list?

To unsubscribe from the mailing list of Casual Male, look for the "unsubscribe" link at the bottom of their emails. Clicking it...
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Are there any loyalty or rewards programs available?

Casual Male has a rewards program that allows shoppers to earn points on purchases for discounts and special deals, fostering...
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Sizing and Fit

What sizes do you offer for casual clothing?

Casual Male, or DXL, offers a diverse range of sizes from large to 8XL for big and tall men. They provide various fits and...
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Can I return or exchange an item if it doesn't fit?

Casual Male has a return and exchange policy for items that do not fit, allowing unworn products with tags intact to be...
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Shipping Information

Do you offer free shipping on orders?

Casual Male generally has different shipping options and may provide free shipping on certain orders, particularly those over a...
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Can I track my order once it has been shipped?

Customers of Casual Male can track their shipped orders using a tracking number sent via email. This number allows them to view...
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Do you offer international shipping?

Casual Male primarily serves customers in the United States and international shipping may vary by store. Some locations may...
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Payment and Orders

What are the accepted payment methods?

Casual Male provides several payment options for a smooth shopping experience, including major credit cards like Visa,...
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Can I purchase gift cards for Casual Male?

Yes, Casual Male offers gift cards that allow recipients to choose their desired casual men's apparel. The website features...
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Promotions and Policies

Are there any ongoing promotions or discounts?

Casual Male often has various promotions and discounts, including seasonal sales and limited-time offers. Checking their...
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What is your return policy for online purchases?

Casual Male generally provides a clear return policy for online purchases, allowing items to be returned within about thirty...
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Are there any exclusions or limitations on promotional offers?

Casual Male's promotional offers often have exclusions and limitations based on products, brands, or customer eligibility....
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