Updated September 19, 2025

Castro Valley Cars Customer FAQ

Recent Castro Valley Cars Customer Questions

Help me with my Castro Valley Cars customer service issue

Financing and Trade-ins

Do you offer financing options?

Castro Valley Cars provides various financing options to help customers with their vehicle purchases, including partnerships...

Do you accept trade-ins?

Castro Valley Cars generally does accept trade-ins to help lower the cost of new or used vehicles. They evaluate the trade-in...

Can I sell my car to Castro Valley Cars?

Castro Valley Cars usually purchases vehicles from customers, making it a convenient option for selling. Sellers should...

What financing options do you offer for used cars?

Castro Valley Cars has a variety of financing options for used cars, including loans from banks and credit unions. Their...

Can I schedule a test drive?

Castro Valley Cars generally allows customers to schedule test drives via their website, where they can view available...

Do you provide vehicle maintenance services?

Castro Valley Cars offers a variety of vehicle maintenance services to keep your vehicle in top shape, including routine...

How do I know if a vehicle is in good condition?

To determine if a vehicle is in good condition, carry out a detailed visual inspection, check the tires, examine the engine for...

Do you provide a car history report for used vehicles?

Castro Valley Cars generally provides car history reports for used cars, which include important details about the vehicle's...

What types of vehicles do you sell?

Castro Valley Cars features a varied inventory of both new and used vehicles, including cars, trucks, and SUVs from multiple...

How often do you update your inventory?

Castro Valley Cars frequently refreshes its inventory to provide a variety of vehicles. The frequency of updates can depend on...

Are all the cars on your website currently available?

While Castro Valley Cars endeavors to keep its vehicle listings up to date, availability may fluctuate. It is best to check the...

Do you offer warranties on your cars?

Castro Valley Cars offers various warranty options depending on the vehicle's make, model, and age. New vehicles typically come...

What is your return policy?

Castro Valley Cars has a return policy that varies based on the vehicle type and state laws. Generally, there is a limited...

Are there any dealer fees I should be aware of?

When buying a vehicle from Castro Valley Cars, potential fees may include documentation, dealer handling, and registration...

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