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Castle Ink Customer FAQ

Top Answers & How-to Guides

How do I Contact Castle Ink Customer Service?

The question we are asked most often is about how to talk to Castle Ink customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is Castle Ink's referral program?

Castle Ink's referral program is a way for our valued customers to share their positive experience with others and earn rewards in...
Ask any question you have about Castle Ink customer service, get an answer now.
Contact Castle Ink customer service

Payment Methods

What payment methods does Castle Ink accept?

Castle Ink accepts several payment methods to make your shopping experience convenient. We currently accept payments through major...
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Order Shipping

How long will it take for my order to arrive?

Orders from Castle Ink typically arrive within 3-5 business days. However, delivery times may vary depending on the shipping method...
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Order Tracking

Can I track the status of my order?

Yes, you can track the status of your order with Castle Ink. We provide a convenient online tracking system that allows you to monitor...
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Return Policy

What is Castle Ink's return policy?

Castle Ink has a hassle-free return policy to ensure customer satisfaction. We understand that sometimes mistakes happen, or products...
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Product Compatibility

Are Castle Ink's products compatible with my printer model?

Yes, Castle Ink's products are compatible with a wide range of printer models. We carry a variety of ink cartridges and toner supplies...
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Recycling Program

What is Castle Ink's recycling program?

Castle Ink's recycling program is a sustainable initiative aimed at reducing the environmental impact of printer consumables. We proudly...
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Order Modification

Can I cancel or modify my order after it has been placed?

Yes, it is possible to cancel or modify your order with Castle Ink, but it is important to act quickly. Once an order has been placed,...
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Warranty Policy

What is Castle Ink's warranty policy?

Castle Ink offers a comprehensive warranty policy to ensure customer satisfaction. All our products are covered by a one-year warranty...
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Referral Program

What is Castle Ink's referral program?

Castle Ink's referral program is a way for our valued customers to share their positive experience with others and earn rewards in...
Read more

Help me with my Castle Ink customer service issue

Ask any question you have about Castle Ink customer service. We will do our best to get you answers right away.
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