Can I cancel or modify my order after it has been placed?
Yes, it is possible to cancel or modify your order with Castle Ink, but it is important to act quickly. Once an order has been placed, it begins processing immediately to ensure prompt shipment. To cancel or modify your order, contact Castle Ink's customer service as soon as possible. They will review the status of your order and assist you accordingly. However, if the order has already been shipped, it may not be possible to cancel it. In such cases, you may need to return the item(s) following Castle Ink's return policy. It is advisable to thoroughly review your order before placing it to minimize the need for cancellations or modifications.
Answered May 3, 2024
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