What if the casket arrives damaged?

If the casket you receive is damaged upon arrival, we assure you that we will promptly address the issue. At Casketonly, we understand the importance of receiving a casket in perfect condition to honor your loved one's memory. In the unfortunate event that your casket arrives damaged, we kindly request that you notify us immediately. Our dedicated customer service team will guide you through the replacement process, ensuring that a new casket is delivered as quickly as possible at no additional cost. We prioritize customer satisfaction and take pride in our commitment to delivering high-quality products. Rest assured, we will do everything necessary to rectify any damage and provide you with a suitable casket that fulfills your requirements and respects the dignity of your loved one.