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Capresso Customer FAQ

Top Answers & How-to Guides

What is Capresso's Phone Number?

The question we are asked most often is about how to talk to Capresso customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Capresso Customer Questions

Coffe brewer stopped brewing how do I get it to brew again

If your Capresso coffee brewer has stopped brewing, check the following: Ensure it's plugged in and the outlet is functioning. Verify that there is enough water in the reservoir and that the coffee grounds are not clogged. Also, clean the machine, including the brew basket and the filter. If descaling is needed, follow the manufacturer's instructions for the descaling process. After checking these, try restarting the machine. If it still doesn’t brew, refer to the user manual for further troubleshooting steps.
Asked Jun 17, 2025 12:01 AM

How can I reset my coffee maker to begin brewing again?it stopped brewing

To reset your Capresso coffee maker, first, ensure that it is unplugged. Wait for a minute, then plug it back in. If the machine has a reset button, press it. Check if the water reservoir is filled and all parts are correctly assembled. If it still doesn’t brew, consult the user manual for troubleshooting specific to your model.
Asked Jun 16, 2025 11:46 PM

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Product Information

What is the warranty on Capresso products?

Capresso generally provides a limited warranty that varies by product, often one year for small appliances, and potentially...

Can I purchase Capresso products internationally?

Capresso products can be purchased internationally, albeit with variations in availability by region. Customers should consider...

What features should I look for when choosing a coffee maker?

When selecting a coffee maker, key features to evaluate include brewing capacity, temperature control, programmable settings,...

Are there any regular promotions for Capresso products?

Capresso frequently holds promotions and special offers, especially during holidays or major retail events. Customers can find...

Coffee Preparation

Which type of coffee beans work best in Capresso coffee makers?

Capresso coffee makers perform well with various coffee beans, especially medium to dark roasts, which enhance flavor. The...

Can I use ground coffee in a Capresso espresso machine?

Yes, ground coffee can be used in a Capresso espresso machine, but it should be finely ground for the best extraction. Proper...

Can I make iced coffee with a Capresso coffee maker?

Yes, a Capresso coffee maker can be used to create iced coffee by brewing strong coffee with a higher coffee-to-water ratio to...

Can I froth milk with a Capresso espresso machine?

Yes, a Capresso espresso machine can froth milk, as many models include a steam wand. By filling a pitcher with cold milk and...

Brewing Process

Are Capresso coffee makers programmable?

Capresso coffee makers do offer programmable features that allow customization of the brewing process, including timers for...

How long does it take for a Capresso coffee maker to brew a pot of coffee?

Brewing time for a Capresso coffee maker typically ranges from eight to twelve minutes for a full pot, which is around ten to...

How often should I descale my Capresso coffee maker?

The frequency of descaling a Capresso coffee maker varies with water hardness and usage but is generally advised every three to...

Maintenance and Care

What is the difference between a burr grinder and a blade grinder?

The fundamental distinction between burr and blade grinders lies in their grinding mechanisms and the resulting quality. Burr...

Are replacement parts available for Capresso coffee makers?

Replacement parts for Capresso coffee makers are generally accessible, helping users maintain their machines. Common parts...

How do I maintain my Capresso appliance for optimal performance?

Maintaining a Capresso appliance involves regular cleaning, descaling every three to six months, and routinely cleaning the...

Can I use my Capresso machine with alternative milk types?

Many Capresso machines can work with alternative milks like almond, soy, oat, and coconut milk, but frothing performance may...
We look to the Capresso issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Capresso issues reported to GetHuman
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