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Candydirect.com Customer FAQ

Top Answers & How-to Guides

What is Candydirect.com's Phone Number?

The question we are asked most often is about how to talk to Candydirect.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is your privacy policy?

At Candydirect.com, we highly value your privacy and are committed to protecting any personal information you share with us. Our privacy...
Ask any question you have about Candydirect.com customer service, get an answer now.
Contact Candydirect.com customer service

Ordering

How do I place an order?

To place an order on Candydirect.com, simply add the desired products to your cart by clicking "Add to Cart" next to each item. Once...
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Newsletter

How can I sign up for your newsletter?

Signing up for our newsletter is easy! Simply visit our website and look for the newsletter sign-up form. Enter your email address...
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Payment

What payment options do you accept?

At Candydirect.com, we offer a secure and hassle-free shopping experience by accepting multiple payment options. You can conveniently...
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Shipping

What are your shipping options?

At Candydirect.com, we offer various shipping options to ensure convenient and efficient delivery of your sweet treats. Currently,...
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Returns

What is your return policy?

Our return policy at Candydirect.com is hassle-free and customer-centric. We strive to ensure customer satisfaction, and if you're...
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Tracking

Can I track my order?

Yes, you can track your order at Candydirect.com. After your purchase, you will receive a confirmation email with a tracking number...
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International Shipping

Do you offer international shipping?

Yes, Candydirect.com offers international shipping to many countries around the world. We understand that candy lovers exist everywhere,...
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Minimum Order

Do you have a minimum order requirement?

Yes, at CandyDirect.com, we do have a minimum order requirement. We strive to accommodate orders of all sizes, so our minimum order...
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Promotions

Are there any discounts or promotions available?

Yes, at CandyDirect.com, we often have discounts and promotions available for our valued customers. We believe in providing the best...
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Customization

Can I customize a candy gift package?

Yes, at Candydirect.com, you have the option to customize your candy gift package. We understand that everyone has unique preferences...
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Loyalty Program

Do you have a loyalty program?

Yes, we do have a loyalty program at Candydirect.com. Our loyalty program is designed to reward our valued customers for their continuous...
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Privacy Policy

What is your privacy policy?

At Candydirect.com, we highly value your privacy and are committed to protecting any personal information you share with us. Our privacy...
Read more

Help me with my Candydirect.com customer service issue

Ask any question you have about Candydirect.com customer service. We will do our best to get you answers right away.
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