What is your return policy?

Our return policy at Candydirect.com is hassle-free and customer-centric. We strive to ensure customer satisfaction, and if you're not completely happy with your purchase, we are here to assist you. We accept returns within 14 days of delivery, provided the items are unopened, unused, and in their original packaging. To initiate a return, simply contact our customer support team with your order details. Please note that perishable items, such as chocolate, cannot be returned due to safety and hygiene reasons. Upon receiving your returned items, we will process a refund to your original form of payment. If you encounter any issues or have further questions, our dedicated customer support is always ready to help. Your satisfaction is our priority.