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Canadian Intellectual Property Office Customer FAQ

Top Answers & How-to Guides

What is Canadian Intellectual Property Office's Phone Number?

The question we are asked most often is about how to talk to Canadian Intellectual Property Office customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Canadian Intellectual Property Office Customer Questions

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CIPO Services

What resources are available for IP education?

The Canadian Intellectual Property Office provides numerous educational resources, including guides, articles, and interactive...

What services does the Canadian Intellectual Property Office provide?

The Canadian Intellectual Property Office provides a variety of services to help protect intellectual property rights in...

Filing Patents

Is international patent protection available?

While there is no single global patent, international protection is facilitated by systems like the Patent Cooperation Treaty...

How do I file a patent application?

Filing a patent application in Canada involves determining the appropriate type of patent, drafting a comprehensive...

How do I search existing patents?

To search for existing patents, one should use the CIPO database on their official site, utilizing keywords, patent...

How long does the patent process take?

The length of the patent process varies based on factors like application type, invention complexity, and the office's backlog,...

IP Protection and Enforcement

What is the process for IP disputes?

Resolving intellectual property disputes in Canada usually begins with amicable negotiations or alternative dispute resolution...

What is the difference between copyright and trademarks?

Copyright and trademarks have distinct functions under Canadian law. Copyright protects original creative works, granting...

How long is a design patent valid?

In Canada, a registered design, or design patent, lasts for a maximum of ten years from registration, requiring maintenance and...

What can I do if someone infringes on my patent?

When faced with patent infringement, first verify the infringement details. Common responses include sending a cease and desist...

Do I need a lawyer to file for IP protection?

While hiring a lawyer is not necessary for filing intellectual property protection in Canada, doing so can provide valuable...

How do I report a counterfeit product?

To report counterfeit products, gather detailed information on the item, including the brand name and purchase location....

Trademark Information

What are trademark registration requirements?

To register a trademark in Canada, the applicant must own the trademark, which must be distinctive and not cause confusion with...

What are the fees for registering a trademark?

Trademark registration fees with the Canadian Intellectual Property Office vary based on the number of goods or services...

Can I change or renew my trademark?

Yes, trademarks can be renewed or changed in Canada. The renewal must occur every ten years involving a request and fees....
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