What is the return policy?

Asked a year ago
Our return policy at Buycostumes.com is designed to provide our customers with a hassle-free experience. We understand that sometimes costumes may not fit perfectly or meet expectations. If you are not completely satisfied with your purchase, you can return the item within 30 days of delivery for a full refund. The costume must be unused, in its original packaging, and in the same condition as received. Please note that some items, such as wigs, underwear, or personalized products, are non-returnable for hygiene and safety reasons. To initiate a return, simply fill out the online return form or contact our customer service team. We strive to process returns as quickly as possible and issue refunds within 5-7 business days. At Buycostumes.com, we prioritize customer satisfaction, and our return policy aims to ensure that you are fully satisfied with your purchase.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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