Are there any restrictions on returns for personalized items?

Yes, there are restrictions on returns for personalized items. At Buycostumes.com, we strive to provide the best possible customer satisfaction. However, due to the personalized nature of these items, they cannot be returned unless there is a manufacturing defect or an error on our part. We encourage customers to carefully review their order and double-check all personalization details before submitting it. Once an order for a personalized item is placed, it immediately goes into production, making it impossible to modify or cancel. Our team goes to great lengths to ensure accurate personalization, but we understand that mistakes happen. In such cases, please contact our customer support within 48 hours of receiving the order, and we will gladly resolve any issues.