Can I exchange an item for a different size or color?
Yes, at Buycostumes.com, we offer exchanges for items of different size or color. We understand that sometimes the fit or shade may not be exactly what you expected, and we want you to be completely satisfied with your purchase. To initiate an exchange, simply reach out to our customer service team within 14 days of receiving your order. They will guide you through the process and provide you with a return shipping label. Once we receive the original item in its original condition, we will promptly send out the new size or color you desire. Please note that exchanges may be subject to availability, so we recommend contacting us as soon as possible to secure your preferred replacement.
Answered Nov 2, 2023
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