What is your return policy?

At Bulkcandystore.com, we strive for customer satisfaction and offer a hassle-free return policy. If you are not completely satisfied with your purchase, you may request a return within 14 days of receiving your order. To initiate the return process, simply contact our customer support team with your order details. Please note that due to the nature of our products, we can only accept returns on unopened and unused items. Once your return is approved, you will be provided with a return authorization number and instructions for shipping the items back to us. Upon receiving and inspecting the returned items, we will issue a refund excluding any shipping charges. We aim to process refunds within 5 business days. For any further questions or concerns, please reach out to our friendly customer support team.