What is Broyhill's process for handling damaged or defective items?

Broyhill's process for handling damaged or defective items is designed to ensure customer satisfaction and resolve issues promptly. If any product is received damaged or defective, customers are advised to contact Broyhill's customer service within 7 days of delivery. The customer service team will request details and may ask for photographs of the damaged or defective item for assessment. Upon verification, Broyhill will initiate the necessary actions to address the issue. This may involve replacement, repair, or providing a refund or credit based on the circumstances. Broyhill values its customers and strives to provide a hassle-free resolution process for damaged or defective items, ensuring customer trust and maintaining its commitment to quality and service.