What should I do if my TV service is missing channels?

If Breezeline TV service is missing channels, the first thing to check is whether the issue is happening on one channel or on several. If only one or two channels are missing, it may be a lineup change, a temporary signal issue, or a subscription package change. If many channels are missing, a reboot of the cable box or modem, if the service uses one, often helps restore the channel map. It is also worth checking whether the missing channels are part of the customer account package and whether the television is set to the correct input. On some systems, a channel can appear to be missing simply because the TV is on the wrong source or because the set top box has not fully refreshed its guide data. Leaving the box powered off for a minute, then turning it back on, can sometimes fix that. If the problem continues, look on the current web page for outage or service information, because a local issue may be affecting multiple households. A channel scan on an antenna based setup can also help if the service includes over the air reception. If none of that works, the issue may be tied to equipment, provisioning, or an account setting.