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Brasnyc.com Customer FAQ

Top Answers & How-to Guides

What is Brasnyc.com's Phone Number?

The question we are asked most often is about how to talk to Brasnyc.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Brasnyc.com Customer Questions

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Ordering Process

How do I place an order?

To place an order on Brasnyc.com, customers can browse the website for bras, select desired sizes and colors, and add items to...
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What is the process for canceling an order?

To cancel an order with Brasnyc.com, first confirm its status; if it is pending, you can typically cancel through your account...
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Can I track my order?

Once your order from Brasnyc.com is shipped, you'll receive an email with tracking details, including a tracking number and a...
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Payment and Discounts

What payment methods are accepted?

Brasnyc.com usually accepts various payment methods including major credit cards like Visa and MasterCard, as well as PayPal....
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Are there any discounts or promotions available?

Brasnyc.com offers a range of discounts and promotions, including seasonal sales and first-time buyer deals. Checking their...
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Can I purchase a gift card for your store?

Yes, Brasnyc.com sells gift cards which are great for friends or family shopping for bras. Visitors can find information on...
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Sizing and Availability

Is there a sizing guide available?

Brasnyc.com offers a helpful sizing guide that provides detailed instructions for measuring bust and band size, along with...
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Do you have a size availability chart?

Brasnyc.com features a comprehensive size availability chart to help customers find the right fit. This chart typically covers...
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What should I do if the item I want is out of stock?

If your desired item is out of stock on Brasnyc.com, you can regularly check their website for updates, sign up for stock...
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Returns and Exchanges

Can I return or exchange a bra?

BrasNYC has a return and exchange policy that allows customers to return or exchange bras within a specified timeframe as long...
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What is your return policy?

BrasNYC has a flexible return policy allowing returns of items within thirty days if unworn and in original condition. Specific...
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Shipping Information

How long does shipping take?

Shipping duration on Brasnyc.com typically varies by location and chosen delivery method. Standard shipping within the...
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Do you offer international shipping?

Brasnyc.com mainly serves customers in the United States but might provide international shipping under certain conditions. For...
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Product Information

Do you offer gift wrapping services?

Brasnyc.com does not clearly state whether they offer gift wrapping services. While many retailers provide this option during...
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What type of fabric is used in your bras?

Brasnyc.com utilizes diverse fabrics for their bras, including cotton, lace, microfiber, and spandex, each offering unique...
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