What should I do if I receive the wrong item?

If you have received the wrong item from Boutiquejewels.com, it is advisable to first verify your order details against the item you received. Carefully check the invoice or order confirmation you received when placing the order to ensure there has not been a mistake on your end. If you confirm that you have indeed received the incorrect item, you should look for the return or exchange policy on the website. This policy typically outlines the steps to take in the event of receiving an incorrect item. Generally, the next step would be to package the incorrect item securely, ideally in its original packaging, and follow the instructions provided for returns. Make sure to include any necessary documentation, such as your order number, to ensure a smooth process. Additionally, it is helpful to stay updated on the current web page for any specific return instructions or contact information. This will facilitate a prompt resolution to your issue and help ensure that the correct item is sent to you.