What is the return policy at Borders?

At Borders, our return policy is designed to ensure customer satisfaction. Let us clarify it for you. If you purchase a product from our store or website and find it unsatisfactory or defective, you are welcome to return it within 30 days of purchase with a valid receipt. The item must be in its original condition, unopened, and accompanied by all included accessories and packaging materials. For opened items that are not defective, we offer store credit rather than a refund. Exceptions apply to downloadable digital content and gift cards, which are non-refundable. Additionally, some products may have special return conditions, so we recommend checking individual product pages for specific details. Rest assured, our aim is to assist you with hassle-free returns and ensure your shopping experience at Borders is exceptional.