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Boppy Customer FAQ

Top Answers & How-to Guides

What is Boppy's Phone Number?

The question we are asked most often is about how to talk to Boppy customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Boppy Customer Questions

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Product Safety and Care

How do I clean and maintain Boppy products?

Maintaining Boppy products is crucial for safety and longevity, especially for infant items. Most products have removable,...
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Are Boppy products safe for infants and toddlers?

Boppy products prioritize safety and comfort for infants and toddlers, conforming to strict safety standards. Caregivers must...
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Are there any instructions available for Boppy product usage?

Boppy offers various parenting products, and usage instructions can be found in the packaging or on their website. Specific...
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Product Information

What products does Boppy offer?

Boppy offers a variety of products designed for parents and infants, including the popular Nursing Pillow for breastfeeding...
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What age range is suitable for Boppy's products?

Boppy products primarily target infants and toddlers, especially suitable from birth to around 12 months. They include items...
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How can I find information on specific Boppy items?

To gather information on specific Boppy items, it is recommended to visit boppy.com where the site offers easy navigation...
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What materials are used in Boppy products?

Boppy products are made from various materials, including soft cotton for comfort, lightweight polyester filling for support,...
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Ordering and Returns

Where can I buy Boppy products?

Boppy products are available at various online and physical retailers like Target, Walmart, and Buy Buy Baby, as well as on...
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Can I return my Boppy purchase if I'm not satisfied?

Boppy allows returns for unsatisfactory purchases if items are unused and in original packaging within a set timeframe. It is...
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Can I find Boppy products online or only in stores?

Boppy products can be found both online and in physical stores. They are available on major e-commerce sites, baby specialty...
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What should I do if I received a damaged product?

If a customer discovers a damaged product from Boppy, they should first assess the damage and take photos for documentation. It...
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Customer Support

Do Boppy products come with a warranty?

Boppy products usually include a limited warranty that addresses defects in materials and workmanship for a designated time...
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Is there a way to contact Boppy for feedback about products?

Boppy encourages customer feedback for improving their products. Although direct contact information is not provided here,...
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Does Boppy offer any discounts or promotional sales?

Boppy provides discounts and promotional sales at various times, typically during holidays or special events. Customers can...
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Does Boppy have a rewards program?

Boppy does not currently offer a traditional rewards program, but customers can benefit from special promotions and discounts...
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