Updated September 25, 2025

BootBarn.com Customer FAQ

Recent BootBarn.com Customer Questions

Help me with my BootBarn.com customer service issue

Marketing and Communications

How do I unsubscribe from marketing emails?

To stop receiving marketing emails from BootBarn.com, a user should click the unsubscribe link found in the emails. After...

Are gift cards available for purchase?

BootBarn.com does sell gift cards, which are perfect for those who love Western wear and accessories. Available in various...

What is the return policy?

BootBarn.com offers a customer-friendly return policy allowing returns within a specified timeframe, given items are unworn,...

Can I exchange an item for a different size/color?

BootBarn.com generally permits exchanges for different sizes or colors if the items comply with their exchange policy. Items...

What if I lost my gift card?

In the event of a lost gift card for BootBarn.com, it is advisable to visit their official website for guidance. Most retailers...

What is the process for using a gift card?

Using a gift card at BootBarn.com involves entering the gift card number and PIN during checkout. Add items to your cart, then...

What are the shipping options?

BootBarn.com provides various shipping options, including standard and expedited shipping for faster delivery, with potential...

How long does it take to receive an order?

The delivery time for orders from BootBarn.com depends on factors like shipping method and destination. Standard shipping...

Can I track my order?

Yes, orders from BootBarn.com can be tracked. After shipment, a confirmation email with a tracking number is sent, which can be...

Do you offer international shipping?

BootBarn.com mainly caters to U.S. customers and does not typically provide international shipping. However, international...

What payment methods are accepted?

BootBarn.com offers various payment options including major credit cards like Visa, MasterCard, Discover, and American Express....

Is there a price match guarantee?

BootBarn.com does not clearly state a price match guarantee but aims for competitive pricing. Customers should check the...

Are there any seasonal promotions I should be aware of?

BootBarn.com regularly holds seasonal promotions that align with major holidays and shopping occasions, offering discounts,...

What is the loyalty program?

The loyalty program at BootBarn.com rewards customers with points for every dollar spent on eligible items, which can be...

Can I sign up for loyalty rewards after making a purchase?

To receive rewards points, customers must enroll in BootBarn.com's loyalty program before making a purchase. Purchases made...

What is the sizing chart for boots?

BootBarn.com offers detailed sizing charts for various boot styles, including work, western, and fashion boots, with both U.S....

What types of products do you carry at Boot Barn?

Boot Barn offers a diverse selection of western wear, footwear including cowboy and work boots, clothing such as jeans and...

Do you work with specific brands for your product offerings?

BootBarn.com collaborates with various well-known brands, providing a wide selection of western wear and footwear. Shoppers can...

What is your policy on product warranties?

Boot Barn offers various warranties for products based on brands and types. Typically, items may include a manufacturer's...

We look to the BootBarn.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.

BootBarn.com issues reported to GetHuman

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