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Blue Cross FEP Customer FAQ

Top Answers & How-to Guides

What is Blue Cross FEP's Phone Number?

The question we are asked most often is about how to talk to Blue Cross FEP customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Blue Cross FEP Customer Questions

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General Information

What does FEP stand for?

FEP is an acronym for the Federal Employee Program, which offers health insurance to federal employees, retirees, and their...

Who is eligible for Blue Cross FEP?

The Blue Cross FEP is available to federal employees, retirees, and their qualified family members. It specifically covers...

What benefits does Blue Cross FEP offer?

Blue Cross FEP provides a broad range of healthcare benefits for federal employees, covering various medical services,...

What is the cost of Blue Cross FEP coverage?

The cost of Blue Cross FEP coverage varies based on factors like the chosen plan, coverage requirements, and location....

Eligibility and Enrollment

Can I continue my coverage under Blue Cross FEP after retirement?

Yes, individuals can maintain their Blue Cross FEP coverage post-retirement if they meet specific eligibility conditions,...

What are the eligibility criteria for family members under Blue Cross FEP?

The Blue Cross Federal Employee Program covers eligible family members like spouses and children, including biological,...

What is the enrollment process for Blue Cross FEP?

The enrollment process for Blue Cross FEP typically requires attention to specific periods like the Federal Benefits Open...

Coverage and Benefits

What is the prescription drug coverage provided by Blue Cross FEP?

Blue Cross FEP's prescription drug coverage provides a structured system with multiple tiers for medication, including generics...

Are there any wellness programs offered by Blue Cross FEP?

Blue Cross FEP provides a range of wellness programs aimed at enhancing members' health through lifestyle and preventive care...

Are preventive services covered by Blue Cross FEP?

Blue Cross FEP generally covers preventive services to help identify health issues early, including check-ups, immunizations,...

Claims and Services

What is the procedure for filing a claim with Blue Cross FEP?

Filing a claim with Blue Cross FEP involves gathering necessary documents, completing a claim form, and submitting everything...

What steps should I take if my claims are denied?

When a claim is denied by Blue Cross FEP, individuals should first review the denial letter to understand the reasons. Next,...

How does Blue Cross FEP coordinate benefits with other insurance plans?

Blue Cross FEP coordinates benefits with other insurance by determining which plan is primary and which is secondary. The...

Healthcare Provider Resources

How do I find healthcare providers who accept Blue Cross FEP insurance?

To find healthcare providers who accept Blue Cross FEP insurance, individuals can use the provider directory on the official...

What tools or resources are available for managing my health information?

Blue Cross FEP provides various tools for managing health information, such as a member portal and a mobile app for tracking...
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