How do I request a replacement ID card?
Asked a year ago
To request a replacement ID card, you can typically do so online through your member account on our website, by phone to our customer service department, or by mail. Make sure to have your member ID number handy when requesting a replacement card. Most replacement cards are processed and mailed out within a certain timeframe, usually within 7-10 business days. If you need your replacement card sooner, you may have the option to request an expedited delivery for an additional fee. Keep in mind that there may be limits to the number of replacement cards you can request within a certain time period.
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