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Blue Cross Blue Shield (SC) Customer FAQ

Top Answers & How-to Guides

What is Blue Cross Blue Shield (SC)'s Phone Number?

The question we are asked most often is about how to talk to Blue Cross Blue Shield (SC) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I request a replacement insurance card?

Blue Cross Blue Shield of South Carolina members can request a replacement insurance card online or through the mobile app....

How do I access my online member account?

Accessing an online account for Blue Cross Blue Shield of South Carolina involves visiting their website and clicking the...
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Provider Information

How do I find a provider in my network?

To find a provider within the Blue Cross Blue Shield of South Carolina network, visit their member portal and use the "Find a...
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What services does Blue Cross Blue Shield (SC) provide?

Blue Cross Blue Shield of South Carolina provides a variety of health insurance options, including individual and family plans,...
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Claims and Appeals

How can I check the status of my claim?

To check claim status with Blue Cross Blue Shield of South Carolina, individuals can visit the official website's member portal...
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What is the process for appealing a denied claim?

Policyholders of Blue Cross Blue Shield of South Carolina can appeal denied claims by first reviewing the Explanation of...
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Insurance Card and Accounts

How do I request a replacement insurance card?

Blue Cross Blue Shield of South Carolina members can request a replacement insurance card online or through the mobile app....
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How do I access my online member account?

Accessing an online account for Blue Cross Blue Shield of South Carolina involves visiting their website and clicking the...
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Plan Details

What is Blue Cross Blue Shield (SC)?

Blue Cross Blue Shield of South Carolina is a leading provider of health insurance in the state, part of the Blue Cross Blue...
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What health insurance plans are available through Blue Cross Blue Shield (SC)?

Blue Cross Blue Shield of South Carolina offers a variety of health insurance plans, including individual and family plans,...
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What are the coverage options for prescription medications?

Blue Cross Blue Shield of South Carolina provides various prescription medication coverage options tied to different health...
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How do I find out if a specific service is covered by my plan?

To check if a certain service is covered under a Blue Cross Blue Shield (SC) plan, one should review the initial policy...
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Authorization and Emergencies

What is a prior authorization and how do I request one?

A prior authorization is a method used by Blue Cross Blue Shield of South Carolina to assess the medical necessity of...
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What should I do if I experience a medical emergency?

In a medical emergency, prioritize your safety and call 911 for immediate help if someone is in danger. Maintain a list of...
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