What if my blinds arrive damaged or defective?

At Blinds Express, we understand that receiving damaged or defective blinds can be frustrating. That's why we have a hassle-free return policy to ensure your satisfaction. If your blinds arrive in subpar condition, rest assured that we've got you covered. Simply reach out to our friendly customer service team within 14 days of delivery, and we will guide you through the return process. We may request photos or additional information to assess the issue promptly. Once we confirm the damage or defect, we will either arrange for a replacement or provide you with a refund. Your complete satisfaction is our top priority, and we will do everything we can to make it right. Shop with confidence at Blinds Express, knowing that we stand behind the quality of our products.