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Bird Rides Customer FAQ

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How do I Contact Bird Rides Customer Service?

The question we are asked most often is about how to talk to Bird Rides customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Bird Rides Customer Questions

I own a bird e-bike. It won't power back up after it powers down without removing and reinstalling the battery.

It sounds like you're encountering an issue with the battery of your Bird e-bike. The bike should power back up without removing or reinstalling the battery. Ensure the battery is fully charged and properly connected. If the problem persists, it's possible that there could be a fault with the battery or another component of the bike itself. In that case we recommend having a professional look at it.
Asked Feb 28, 2024 6:22 PM

Help me with my Bird Rides customer service issue

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