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How can I cancel or change an order?

Asked 2 years ago
To cancel or change an order with Bigsmiletoys.com, it is essential to act swiftly, as orders are typically processed quickly. Unfortunately, once an order has begun the fulfillment process, it may not be possible to make any changes or cancellations. To initiate a cancellation or request a change, customers should check their order confirmation email for specific instructions on the cancellation policy and any applicable timeframes. Often, Bigsmiletoys.com provides a section on their website dedicated to order management, which may include details on how to proceed with a cancellation or modification request. If available, it is advisable to look for contact information on the current web page to reach out directly for assistance. Keeping your order confirmation readily available can be helpful during this process, as it will contain relevant information about your purchase. It is always best to consult the website for the most current and accurate procedures related to order changes and cancellations.
Answered Oct 4th 2025

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