Can I cancel or modify an order after it has been placed?

Yes, it is possible to cancel or modify an order after it has been placed on Bigdogs.com. However, please note that we strive to ensure quick order processing and shipment, so any modifications or cancellations must be made as soon as possible. To request changes or cancel your order, please contact our customer service team immediately through our provided contact channels. Please include your order number and details of the desired modifications or cancellation in your request. Our team will do their best to accommodate your request, but please be aware that if your order has already been processed or shipped, changes may not be possible. We recommend reaching out as soon as possible to increase the likelihood of success.