What is the return policy?

Our return policy at BicycleWarehouse.com is designed to provide you with the best possible shopping experience. If you are not satisfied with your purchase, you have 30 days from the date of delivery to return the item for a refund or exchange. To be eligible for a return, the product must be unused, in its original packaging, and accompanied by proof of purchase. Please note that certain items, such as custom-built bicycles, may be subject to different return policies. To initiate a return, simply contact our customer service team to obtain a Return Authorization Number. With this number, you can ship the product back to our warehouse using a carrier of your choice. Once we receive the item and verify its condition, we will issue a refund to your original payment method or process an exchange according to your preference. Please refer to our website for more detailed information and any specific conditions that may apply to your purchase.