Updated August 30, 2025

BeverlyDiamonds Customer FAQ

Recent BeverlyDiamonds Customer Questions

Help me with my BeverlyDiamonds customer service issue

Ordering and Shipping

How do I place an order?

Ordering from BeverlyDiamonds is easy and primarily done online. Customers should explore the website for various diamond...

Can I track my order?

Yes, it is indeed possible to track orders from BeverlyDiamonds. Customers typically receive an email confirming their order...

How long does shipping take?

Shipping duration with BeverlyDiamonds varies by method and location, with standard U.S. shipping taking about three to seven...

Do you offer international shipping?

BeverlyDiamonds does provide international shipping to customers beyond the United States, allowing global access to their...

How do I care for my jewelry?

Properly caring for jewelry is crucial to preserve its beauty and durability, and requires correct storage, cleaning methods,...

What should I do if I lose a piece of my jewelry?

If you lose a piece of jewelry, stay calm and retrace your steps, searching thoroughly in likely areas. Ask friends for help,...

Do you offer appraisals for purchased jewelry?

BeverlyDiamonds may provide appraisal services for jewelry, but it is best to check their website for specific details. Jewelry...

What payment methods do you accept?

BeverlyDiamonds accepts various payment methods, including major credit cards like Visa and MasterCard, as well as PayPal for...

What is your return policy?

BeverlyDiamonds offers a thirty-day return policy for most items, requiring returns to be in original condition with packaging...

What is your privacy policy?

BeverlyDiamonds has a privacy policy designed to protect customer information and comply with laws. This policy explains how...

Do you offer resizing services for rings?

BeverlyDiamonds provides resizing services for rings to ensure proper fitting, accommodating changes in finger size or...

Can I customize a piece of jewelry?

BeverlyDiamonds provides various customization choices for jewelry, enabling customers to personalize pieces according to their...

What is your policy on custom orders?

BeverlyDiamonds emphasizes a customer-focused process for custom orders, starting with a consultation to discuss preferences...

Can I see a photo of my custom design before it's made?

BeverlyDiamonds often provides customers with visual representations of custom designs through advanced technology like CAD....

What is the warranty on your jewelry?

BeverlyDiamonds generally provides a limited lifetime warranty, covering manufacturing defects and specific repairs, but not...

How can I check the authenticity of my jewelry?

To verify the authenticity of jewelry, inspect it for hallmarks showing metal content, assess craftsmanship for quality,...

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